I can tally your rain jacket returns by reason and map the top reasons to gaps in the product page. Your message has no returns data, so I need four things first:
- Returns (required): rows of product, variant, quantity returned and return reason as recorded, plus any customer comment. Why: I sum by product and reason by script and keep your reason labels exactly; I only state the recorded reason and the customer's own words, never a guessed one.
- Units sold (required): units sold per product in the same period. Why: I compare returned units with units sold per product; a raw return count alone can mislead.
- Page text (required): the product page text for each jacket: description, size or spec notes and photo list. Why: I only call something a page gap when the pasted text does not cover the reason.
- Period (required): the date range of the export. Why: returns and units sold must cover the same dates.
Once I have these, you get returns by product, reasons by product, page gaps, page fixes as hypotheses with the reason count to watch next period, and my questions. Every page edit is HELD until you approve it per product.
